Thursday 30 August 2012

D-Link Print Server DPR-2000 - Windows 7 Printer Not Responding

I have a client who is running a HP 4250 Laserjet, with no network in the printer, this is the non 'N' version from HP. The printer runs fine when plugged into the USB port through Windows 7 and all is great. Client wanted to share the printer but not be reliant on a computer having to be on to be able to send print jobs.
The D-Link DPR-2000, slow print.


I thought I would try out a D-Link print server DPR-2000 to do the job, this way all users on the network can access when the computer isn't on, and this device will serve the print jobs.

After installing the device (not hard, one plug into the USB and other into network) and setting it up getting the users printing, over the coming days users noticed the computer being very slow, and printing was taking ages. I sort of didn't believe them as I was using a couple of computers and everything was running quick for me. That is until you click on the print button, the Windows print screen screen would take about 30 seconds to a minute to come up and the program in the background would usually say 'Not Responding' and grey out like its going to crash.
You will be waiting for this screen a lot with the DPR-2000
Puzzled I tried to search for answers thinking that this was a network issue with the computers, I had AVG running so I tried opening up IP ranges, turning off the firewall completely and nothing. I also had a look for firmware updates for the DPR-2000 of which I found none. Last resort was to remove the print server all together and use Windows to share the printer. Now there are no speed issues or anything no, 'Not Responding' errors etc.

So you buy a device to do one thing and it can't do it as well as Windows built in print serving, poor form D-Link. I will refrain from purchasing your products in future.


1 comment:

  1. i am facing the same problem too. my co-workers in the office thinks i dont know what am doing.

    ReplyDelete