The computer is around 4-5 years old so first thought was the motherboard or power supply. Upon receiving the computer I attempted to start it up, and it did, got into Windows Vista (yuck!) and then I was able to use as normal.
So quickly I copied all the content from the PC to a USB drive just in case this was a fluke. Turns out it was a fluke, as I tried to shutdown and then turn the PC on again I witnessed what the client described, no power, no lights.
Since at this stage I was thinking definitely power supply and motherboard and that it could cost a bit to replace if its a motherboard that has become faulty, the client decided not to proceed with diagnostics and that they would buy a new PC, the most important part was the data is recovered. Fair enough, so I gave the PC back and everyone was happy.
Seeing as though the client had the computer originally built by a friend who knows hardware, the client took the computer back to their friend to get a second opinion. Long story short the friend apparently found what the issue was, the CMOS battery had died or become faulty. Usually when this happens I find the BIOS tells you that the battery is low or CMOS memory mismatch etc, this computer no signs.
Standard CMOS Battery |
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